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Diversity, Equity & Inclusion Toolkit
Section Report & Resources
The North American edition of the Time for DMOcracy looked at diversity, equity & inclusion (DEI) as one of its major themes. Read that section of the report and review related case studies or research summaries related to DEI.
Diversity, Equity & Inclusion Report
Download and review this section of the report.
Case Studies
Review the destination case studies related to media & communications.
San Francisco | Diversity and Equity Council
The Council was created to address the need to become a more inclusive and diverse organisation in order to better represent the communities of San Francisco.
Travel Alberta | Indigenous Tourism Engagement
Travel Alberta’s case study demonstrates a long-term commitment to reconciliation and genuine partnership with Indigenous tourism businesses.
Miami | Multicultural Programme
Watch Great Miami Convention & Visitors Bureau’s presentation about their Multicultural Business and Art Program.
Research Resources
Review the summaries of important, existing research on media & communications.
Oregon | DEI Strategy
The draft 10-year transformational strategy for Travel Oregon focuses on addressing the needs of all residents. DMOs can learn from and adapt this…
Inclusion & Diversity Guidelines
The WTTC has compiled inclusion and diversity guidelines that you can adopt within your organization.
Community and Engagement Facilitation
ICMA has published an article titled How to Facilitate Inclusive Community Outreach and Engagement.
DEI Study | Destination Organizations
Destinations International released the 2022 Equity, Diversity & Inclusion Study on Destination Organizations to draw attention to the opportunities…
Slides: Miami Multicultural Program
Greater Miami CVB presentation slides of their program presented at the July 2022 In- Person Learning Lab.