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Tourism & Hospitality Workforce
Section Report & Resources
The North American edition of the Time for DMOcracy looked at the tourism and hospitality workforce as one of its major themes. Read that section of the report and review related case studies or research summaries related to the tourism and hospitality workforce.
Tourism & Hospitality Workforce
Download and review this section of the report.
Case Studies
Review the destination case studies related to the tourism & hospitality workforce.
San Francisco | Tourism Professional Program
San Francisco recognised an opportunity to empower frontline workers across the city to positively impact visitor experience.
International Examples | Attracting Workforce
Destinations around the world are facing unprecedented workforce challenges in the tourism and hospitality sectors. Many different destinations…
Travel Alberta | Workforce Lead Generation
Travel Alberta trialed a new marketing approach to help solve the short-term workforce shortages across the Alberta province to help attract more workers…
Research Resources
Review the summaries of important, existing research on the tourism and hospitality workforce.
Tourism in the American Workforce
Research findings from the National Workforce Survey provide valuable insights into staff shortages in the…
WTTC | Staff Shortages
The WTTC has published a short report with research on the effects of staff shortages on travel and tourism and the following five recommendations that…
Workforce Investment Portfolio
In a 2018 study, researchers used focus groups and interviews to determine the investment strategies that supported the tourism workforce in Ocracoke…