San Francisco | Tourism Professional Program

Dec 1, 2022

San Francisco recognised an opportunity to empower frontline workers across the city to positively impact visitor experience. 

Read the case study here. 

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Learning Labs Video Links

Learning Labs Video Links

Access all the learning lab presentations by clicking on the links below: Citizen Participation Models Resident Sentiment Research Best Practices Workforce Engagement DEI Engagement Media & Communications Best Practices Short Term Rentals & Housing Issues