The Council was created to address the need to become a more inclusive and diverse organisation in order to better represent the communities of San Francisco. Read the case study here.
The draft 10-year transformational strategy for Travel Oregon focuses on addressing the needs of all residents. DMOs can learn from and adapt this transformational strategy to meet the unique goals of their destination community. Read the summary here.
The WTTC has compiled inclusion and diversity guidelines that you can adopt within your organization. Read the summary here.
ICMA has published an article titled How to Facilitate Inclusive Community Outreach and Engagement. You can use this article to ensure inclusivity in your DMO’s community outreach and engagement. Read the summary report here.
Destinations International released the 2022 Equity, Diversity & Inclusion Study on Destination Organizations to draw attention to the opportunities and value of implementing DEI best practices and the vital role this will play in tourism’s future. Read the...
San Francisco’s Diversity and Equity Council was formed as a long-term solution to ensure the city was not only marketing to potential visitors, but ensuring staff genuinely understood broader community concerns and new ideas. Learn more about this DEI case study