Visit Park City’s approach to resident sentiment research included the completion of the Global Sustainable Tourism Council (GSTC) Destination Assessment, followed by two surveys by Coraggio Group and community consultations on Facebook and a public meeting.
Read Visit Park City – Resident Sentiment Situation Assessment
Discover Puerto Rico's Live Boricua campaign designed by Ketchum, was founded on research and consumer insights but also consultation with a local focus group of 300 Puerto Ricans. Watch this inspiring and highly succesful case study here.
Access all the learning lab presentations by clicking on the links below: Citizen Participation Models Resident Sentiment Research Best Practices Workforce Engagement DEI Engagement Media & Communications Best Practices Short Term Rentals & Housing Issues
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