The WTTC has compiled inclusion and diversity guidelines that you can adopt within your organization. Read the summary here.
Research
Community and Engagement Facilitation
ICMA has published an article titled How to Facilitate Inclusive Community Outreach and Engagement. You can use this article to ensure inclusivity in your DMO’s community outreach and engagement. Read the summary report here.
DEI Study | Destination Organizations
Destinations International released the 2022 Equity, Diversity & Inclusion Study on Destination Organizations to draw attention to the opportunities and value of implementing DEI best practices and the vital role this will play in tourism’s future. Read the...
Tourism in the American Workforce
Research findings from the National Workforce Survey provide valuable insights into staff shortages in the travel and tourism industry and potential solutions for overcoming these issues. Read the research summary here.
WTTC | Staff Shortages
The WTTC has published a short report with research on the effects of staff shortages on travel and tourism and the following five recommendations that you can use to overcome the resultant challenges for our industry. Read the report summary here.
Workforce Investment Portfolio
In a 2018 study, researchers used focus groups and interviews to determine the investment strategies that supported the tourism workforce in Ocracoke, North Carolina. Read the research summary here.
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